cPanel & WHM articles

cPanel & WHM 2,962 How to access cPanel Control Panel? cPanel is the control panel where you manage everything in your hosting account - files, e-mail accounts, databases,...
cPanel & WHM 438 How to remove this welcome page The page you are looking at is a temporary welcome page (a file called default.php) that Interweb places in every...
cPanel & WHM 629 How to create an e-mail account in cPanel? Creating a professional e-mail address on your own domain - such as info@yourdomain.ao - takes less than a minute in...
cPanel & WHM 424 How to change your cPanel password There are two ways to change your cPanel password, and the difference is simple: one needs the current one, the...
cPanel & WHM 335 What can you do in cPanel? cPanel is the control panel included with your hosting plan. Everything about your site - files, e-mail, databases,...
cPanel & WHM 307 Your cPanel access details To log in to cPanel you need three things: the address, your username and your password. This page explains what...
cPanel & WHM 342 How to check if the site files are on the hosting Before pointing a domain, asking for help, or concluding that “the site has disappeared”, it is worth checking one...
cPanel & WHM 297 How to add another domain or a subdomain The same hosting account can serve more than one site. There are two different things you may want, and they are not...
cPanel & WHM 367 First steps as a reseller (WHM) A reseller plan gives you something a normal hosting account doesn't: WHM, where you create and manage cPanel...
cPanel & WHM 319 FTP accounts and connecting with FileZilla FTP is handy when you have many files to move, or when you prefer working from your computer instead of the File...
cPanel & WHM 300 Common FTP errors: 530, timeouts and files that never show up FTP is simple until the day it will not connect. These are the errors you get, in order of how often they show up,...
cPanel & WHM 274 Website errors explained: 500, 403, 404, 508 and what to do When a site breaks, the number on screen is not decoration: it tells you which side the problem is on. Three or four...
cPanel & WHM 243 Meu Interweb vs cPanel: which panel to use for what These are two different panels, with two different passwords, and mixing them up wastes more time than almost...
cPanel & WHM 305 Meu Interweb vs WHM: the reseller panel explained WHM is not an advanced version of cPanel, nor a replacement for Meu Interweb. It is the panel for people who...
cPanel & WHM 393 Meu Interweb vs Plesk: how they differ and which panel we use Plesk is a hosting panel, like cPanel. It does the same job - files, e-mail, databases - with a different interface....
cPanel & WHM 975 How to recover your cPanel password A cPanel password is not recovered - you set a new one. There are two routes, and the first always works. Before you...
cPanel & WHM 393 How to recover your Plesk password On Windows hosting plans the panel is Plesk, and the password reset happens on the panel's own login page. Before...
cPanel & WHM 373 How to change your Plesk password The Plesk password is changed inside the panel itself, from your user profile. Before you start: this is your Plesk...
cPanel & WHM 263 What your hosting IP address is and where to find it “What is my server’s IP?” is one of the questions we get most - usually because someone outside asked for it: a...
cPanel & WHM 220 Error 403 Forbidden: permissions, .htaccess and blocked IPs A 403 Forbidden - shown on some servers as «No Permission to Access» - does not mean the page is missing. It means...
cPanel & WHM 214 Parked domains (aliases): the same site on more than one name It is very common to hold two names for the same business - thecompany.ao and thecompany.com, say - and to want both...
cPanel & WHM 274 Seeing the site before the domain points here, and the Index of / listing The account is created, the files are there - and the domain still opens the old site, or opens nothing. That is...
cPanel & WHM 265 Which ports are open, and why your integration hangs without an error «The integration will not connect and throws no error.» When a site tries to talk to an outside service and the...
cPanel & WHM 180 Monitoring your application with New Relic on your hosting There is a difference between knowing that the site is slow and knowing which line of code is slowing it down. The...
cPanel & WHM 124 Your first thirty minutes in cPanel cPanel opens with dozens of icons, and nine out of ten you will never touch. This article walks you through the four...
cPanel & WHM 235 Visitor statistics: where they are and what they mean The server counts everything anyone asks it for, and cPanel shows you that count without you installing a thing....
cPanel & WHM 195 Installing a ready-made platform: what the installer does for you Your cPanel carries the Softaculous Apps Installer, under Software. It is the same tool for everything: Joomla,...
cPanel & WHM 214 Frequently asked questions about CDNs The questions we get most often about CDNs, in order. The first one matters most, and the answer is short. Do you...
cPanel & WHM 147 Setting up FileZilla from scratch: the Site Manager, field by field Creating the FTP account in cPanel and connecting for the first time is already written down in FTP accounts and...
cPanel & WHM 200 Uploading your website to the hosting with FileZilla The site is ready on your computer, FileZilla is connected, and now you just drag. Almost. There are three decisions...
cPanel & WHM 213 SFTP instead of FTP: when you can, and why it is better Three similar names, three different things, and the confusion between them fills our support queue. Worth sorting...
cPanel & WHM 180 Day to day in FileZilla: syncing, permissions and hidden files Connecting and dragging files takes five minutes to learn. What separates people who use FileZilla from people who...
cPanel & WHM 207 Watching your site usage in real time over SSH The panel graphs tell you what happened. The command line tells you what is happening this second, and that is what...
cPanel & WHM 164 Disabling plugins, including when you cannot get in Disabling plugins is the first thing to try when a WordPress site breaks after an update, after a new install, or...
cPanel & WHM 212 General product settings: stock, tax and downloads Some settings are filled in product by product, and some are decided once for the whole shop, under WooCommerce,...
cPanel & WHM 190 The cPanel Terminal: a command line with nothing to install Terminal is a command line that opens inside cPanel, in your browser tab, already signed in to your account. Nothing...
cPanel & WHM 156 Web Disk: your hosting as a folder on your computer There is a way to work on your hosting files without opening any transfer program at all: mount the account as a...
cPanel & WHM 157 Directory indexes: what a visitor sees when there is no home page You open an address on your site and instead of a page you get a plain list of files, with names, sizes and dates....
cPanel & WHM 147 MIME types and custom error pages Two small subjects, two tools in the same panel, and between them they settle complaints that look mysterious: the...
cPanel & WHM 85 Password protecting a folder with Directory Privacy To make sure only people with a username and password can open a folder of the site (a private area, a test site, a...
cPanel & WHM 84 Disk Usage: finding what fills your account The account is filling up and you do not know why. cPanel has a screen built for this: Disk Usage, in the Files...
cPanel & WHM 52 You cannot log in to cPanel: the causes, in order The short answer: it is almost never a fault: it is one password swapped for another, a misspelt username or an...
cPanel & WHM 92 Where your website files go: public_html, folders and which domain uses which The short answer: what people see when they open your domain is in a folder called public_html. Anything you put...
cPanel & WHM 65 Error 500 Internal Server Error: finding the cause, step by step The short answer: error 500 means “something went wrong on the server and I cannot say what”. The cause is almost...
cPanel & WHM 67 ERR_TOO_MANY_REDIRECTS: when the site redirects in a circle The short answer: the browser says “the page redirected you too many times” when two rules contradict each other and...
cPanel & WHM 64 Error 404 on a page that should exist: the causes, in order The short answer: error 404 means “the server is working but cannot find what was asked for”. For a page you know...
cPanel & WHM 37 Error 400 Bad Request: the cookie that is too big and other causes The short answer: error 400 means “the request the browser sent is malformed or too big”. In most cases, the cause...
cPanel & WHM 56 Error 429 Too Many Requests: who is asking too much, and what to do The short answer: 429 means “you asked too many times in a short time: wait”. It appears from two sides: you receive...
cPanel & WHM 59 Error 401 Authorization Required: a password box you did not expect The short answer: when a folder or a site opens a box asking for a username and password from the browser itself...
cPanel & WHM 49 Running a Perl or CGI script on your hosting: permissions, line endings and the 500 that follows The short answer: Perl and CGI scripts (many old forms and counters) work on hosting, but they are demanding: the...
cPanel & WHM 53 Cron job e-mails flooding your inbox: MAILTO and where the output should go The short answer: whenever a scheduled task (cron job) writes anything to the screen, the system e-mails that text...
cPanel & WHM 63 Disk quota exceeded: what stops working when the account is full The short answer: every hosting account has a contracted disk space. When it fills up, the server stops writing:...
cPanel & WHM 67 Uploading a whole site as a ZIP and extracting it in the File Manager The short answer: sending hundreds of files one by one is slow and full of failures. It is quicker to pack them into...
cPanel & WHM 67 A file that opens in the browser instead of downloading: how to force the download The short answer: the browser decides for itself what to do with a file: a PDF or an image opens in the window, a...
cPanel & WHM 34 Usage warnings at 75%, 85% and 95%: what our e-mails mean and what to do next The short answer: every plan has resource limits: disk space, number of files (inodes), CPU, memory, processes, I/O...
cPanel & WHM 29 Disk space nearly full on your hosting plan: what to delete first, step by step The short answer: when space gets close to the limit, start with what weighs a lot and is not needed: full backups...
cPanel & WHM 34 Too many inodes: cutting the number of files in your account without breaking it The short answer: the inode limit counts how many files, folders and e-mail messages the account holds, not how much...
cPanel & WHM 35 CPU usage at your plan limit: caching, bots and cron jobs that bring it down The short answer: when the CPU graph in Resource Usage runs along the limit line, three levers solve most cases, in...
cPanel & WHM 28 Reducing memory use on shared hosting: plugins, PHP settings and what to switch off The short answer: the account’s memory is the sum of everything running at the same moment: every PHP request, every...
cPanel & WHM 40 Hitting the entry processes limit often: when to optimise and when to upgrade The short answer: hitting the entry processes limit now and then, at a peak, is normal and clears by itself. Hitting...
cPanel & WHM 34 Too many processes running: stuck cron jobs and scripts, and how to clean them up The short answer: the number of processes limit counts everything alive in the account at the same moment: PHP...
cPanel & WHM 52 Disk I/O at the limit: backups, imports and big files that slow your site down The short answer: I/O is the speed at which your account reads from and writes to the disk. When it reaches the...
cPanel & WHM 32 Two limits reached at once: which resource to fix first and when an upgrade solves both The short answer: when two resources get close to the limit at the same time, they most likely share the same cause:...
cPanel & WHM 33 Checking resource usage in cPanel: CPU, memory, processes and I/O for your account The short answer: in cPanel, under Metrics > Resource Usage, you can see your account’s CPU, memory, entry processes...
cPanel & WHM 25 Reading the Resource Usage graphs: averages, limits and faults in plain words The short answer: each Resource Usage graph has three things: the average (the usage curve), the limit (the line...
cPanel & WHM 27 Your plan limits at a glance: where to see each one in cPanel and in your account The short answer: every plan has a limit for disk space, the number of sites, e-mails per hour, CPU, memory, entry...
cPanel & WHM 25 How much disk space you are using: the cPanel sidebar, Disk Usage and the usage page The short answer: there are three places, and each answers one question. The cPanel Statistics sidebar tells you how...
cPanel & WHM 30 Counting your inodes: how many files you have and which folders hold the most The short answer: the total is in the cPanel Statistics sidebar, on the File Usage line (in some versions, Inodes),...