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cPanel & WHM 2,983
How to access cPanel Control Panel?
cPanel is the control panel where you manage everything in your hosting account - files, e-mail accounts, databases, bac...
Domains & DNS 1,031
I have registered a domain: what now? What is included and what is not
Registering a domain gives you the name - and only the name. That is what lies behind almost every question that reaches...
Security 1,003
How to redirect HTTP to HTTPS with .htaccess
This forces every visitor to the encrypted version of your site, even if they type or link to the plain http:// address....
cPanel & WHM 998
How to recover your cPanel password
A cPanel password is not recovered - you set a new one. There are two routes, and the first always works. Before you sta...
Support & Account 980
How to change your Meu Interweb password
Changing your Meu Interweb password takes less than a minute and interrupts none of your services. Before you start: thi...
Comparisons and alternatives 977
Interweb or DNS.AO: comparison and which to choose in Angola
By the Interweb editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 2...
Security 865
How to tell if your site has been compromised
Most infections don't announce themselves - they show up as small, odd symptoms before anything looks obviously wrong. S...
Backups & Migration 833
How to migrate a site without downtime
Changing hosting provider does not have to take your site offline. The trick is simple: set everything up here before po...
Billing & Payments 822
Bank transfer: the five stages until your payment is confirmed
Paying by bank transfer is not like paying with Multicaixa Express or by reference: with those, the system tells us inst...
Comparisons and alternatives 733
Registering a .ao domain: at DNS.AO or through a provider?
DNS.AO is the national registry for the .ao zone, under INFOSI. That is where the zone is managed - which is why people...
Support & Account 728
How to open a support ticket and see the history
A support ticket is the most effective way to reach us. It is tied to your account, keeps the whole conversation in one...
Support & Account 678
The affiliate programme
If you recommend us to clients or colleagues, the affiliate programme pays you a commission on what they spend. It's fre...
VPS & Servers 676
Managed or unmanaged VPS: which to choose and who does what
Two VPS with the same processor, the same memory and the same disk can be priced very differently. The difference is rar...
Domains & DNS 667
Expired domain: what happens and how long you have to recover it
A domain that expires does not vanish that instant, but it will not wait for you either. It moves through stages - and w...
Support & Account 665
How to recover access to your account
Can't log in to Meu Interweb? In most cases you can get back in yourself in a couple of minutes - no need to wait for su...
Support & Account 659
How to unblock your IP address
Our servers run a firewall that automatically blocks IP addresses with too many failed access attempts. It is necessary...
Domains & DNS 655
.ao domain extensions: which ones exist and who can register them
National extensions immediately say where your company is. Angola has several, each with an intended audience. The Angol...
Support & Account 647
How to manage sub-accounts
If more than one person in your company needs access to Meu Interweb - finance, support, a developer - you don't have to...
Backups & Migration 644
How to restore your data with JetBackup
Every account here is backed up automatically, once a day, in the early hours of the morning - the last 30 daily backups...
cPanel & WHM 642
How to create an e-mail account in cPanel?
Creating a professional e-mail address on your own domain - such as info@yourdomain.ao - takes less than a minute in cPa...
E-mail 642
How to access your webmail
You don't need to install anything to check your e-mail - the webmail works straight from your browser, on any device. A...
Domains & DNS 642
How long DNS changes take to propagate
You changed the nameservers or a DNS record and nothing happened yet. That's normal - DNS changes are not instant. How l...
Support & Account 641
How to enable or disable two-factor authentication (2FA)
Two-factor authentication (2FA) adds a second step to logging in to Meu Interweb: after your password, you also confirm...
Choosing the Right Plan 639
Shared hosting vs Cloud: what actually changes
"Cloud" is so worn out in advertising that it has stopped meaning anything. In our catalogue it means something concrete...
Backups & Migration 638
How to generate zip and sql files to migrate a WordPress site
A WordPress site is always two halves: the files (theme, plugins, images) and the database (posts, pages, settings). To...
Support & Account 638
Your site is down: what to check first
The site doesn't open. Before assuming the server is down, these checks tell you which of the four usual causes it is -...
Domains & DNS 628
Transfer a .ao domain from DNS.AO: step by step
Many Angolan companies registered their domain directly with DNS.AO, Angola's national domain registry, and over time wa...
Domains & DNS 628
Typo in the domain name: can it be fixed after registering?
It happens: the domain was registered with an extra letter, a missing hyphen, or on the wrong extension. The next questi...
Domains & DNS 627
Nameservers: what they are and which ones to use with us
Nameservers answer one simple question: who is in charge of this domain's DNS? They are the master switch - they point t...
Support & Account 619
What Interweb AI does, and what it does not
Interweb AI is the automated assistant that answers in the chat on our website and inside Meu Interweb, and that can als...
Billing & Payments 618
How to pay your invoice
All your invoices live in Meu Interweb, and there are several ways to settle them. Some confirm instantly and activate y...
E-mail 616
How to set up your e-mail on Android
Set your e-mail up once on Android and it keeps syncing in the background, on Wi-Fi or mobile data. Setting it up 1 Open...
Security 609
Why your IP gets blocked by the firewall (and how to avoid it)
The server firewall counts failed attempts and, after a few, cuts off that address. It is not punishment or suspicion: i...
Security 607
How to activate and install a paid SSL certificate
Every domain here already gets a free certificate automatically - see what an SSL certificate is. This page is only for...
E-mail 606
How to recover an e-mail account password
Losing a mailbox password is solved one of two ways, and which one applies comes down to a single question: are you the...
Domains & DNS 581
Registered the domain and it still does not open: waiting, broken, or missing hosting
You registered the domain, paid, got the confirmation - and the address still does not open. This happens for three comp...
Choosing the Right Plan 576
VPS vs dedicated server: virtual resources or the whole machine
On a VPS the resources are yours, but the physical machine is divided between several virtual machines. On a dedicated s...
E-mail 567
Common webmail errors and how to fix each one
Webmail is your e-mail seen straight from the server, with no program in between. That is exactly what makes it your bes...
Choosing the Right Plan 563
VPS vs Cloud: the difference is the network, not the marketing
They are close relatives: in both cases you get a virtual machine of your own, with root access and administration on yo...
Choosing the Right Plan 561
Shared hosting vs dedicated server: when the jump is worth it
These are the two extremes: on one side, everything handled by us on a shared machine; on the other, an entire physical...
Support & Account 560
How to change your registration e-mail
The e-mail on your account is how you receive invoices, tickets and login links. Keep it up to date - it is your main li...
Security 557
What is an SSL certificate and why does it matter?
An SSL certificate encrypts the connection between a visitor's browser and your site, so passwords, card numbers and any...
Billing & Payments 553
How to reactivate a suspended or terminated plan
A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended If an...
E-mail 550
How to create e-mail filters in Roundcube
Filters sort incoming mail for you automatically - move invoices to a folder, flag messages from a client, or forward a...
Support & Account 547
How to update your registration details
Your account details - name, company, address and phone - are used on invoices and to identify you when you contact supp...
Support & Account 547
About the RLX Group
Interweb is part of the RLX group, a technology group with operations in Mozambique, Angola and the United States. This...
E-mail 535
SPF, DKIM and DMARC: why your e-mail lands in spam
E-mail was designed at a time when nobody lied about who they were. Today anyone can write a message pretending to come...
Support & Account 531
How to recover your Meu Interweb password
If you cannot get into Meu Interweb because you do not remember the password, the reset is immediate and you can do it y...
Domains & DNS 527
How to choose the right domain for your business
Your domain is your company's address on the internet and, in practice, the name people will look you up by. It's worth...
Security 526
How to find your public IP address (and why we ask for it)
When support asks for "your IP", we mean the address your connection presents to the internet. That is what the server u...
Billing & Payments 522
How to upgrade or downgrade your plan
Outgrown your plan - or paying for more than you use? You can change plan yourself from Meu Interweb, without opening a...
E-mail 519
How to stop spam in Outlook: the filter on your computer and the one on the server
Outlook has a junk filter of its own, and that trips people up: there are two barriers running, in different places, and...
Support & Account 514
How far our support goes: what we handle and what is yours
Hosting is like mains water: we make sure it reaches the tap, at pressure and without interruptions. What you connect to...
Choosing the Right Plan 505
Shared hosting, VPS, Cloud or dedicated: the full comparison
Four ways to put a site or a system online, from the simplest to the most powerful. The choice is not about which is bes...
Comparisons and alternatives 505
Interweb or DOMINIOS.AO: comparison and which to choose in Angola
By the Interweb editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 2...
Domains & DNS 501
Registry, registrar and registrant: who owns the domain?
When you register a domain, three parties are involved. Knowing who does what avoids misunderstandings - above all about...
VPS & Servers 496
Common VPS and Cloud errors: SSH, memory, disk and reboots
On a VPS the machine is yours: the system, the services and the firewall obey your orders - and your mistakes. These are...
PHP & Development 487
Viewing and adjusting your PHP configuration: version per folder, extensions and phpinfo
Changing a whole site's PHP version is easy and is covered in how to change your PHP version. This article is the next s...
Comparisons and alternatives 486
Interweb or SITE AO: comparison and which to choose in Angola
By the Interweb editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 2...
Domains & DNS 484
Domain vs web hosting: what is the difference?
These are two different things, bought separately, and mixing them up is one of the most common confusions when starting...
Comparisons and alternatives 484
Interweb or AngoWeb: comparison and which to choose in Angola
By the Interweb editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 2...
Domains & DNS 477
How to check a domain DNS
Checking a domain’s DNS means finding out where it currently points. It is the first step whenever a site will not open,...
Backups & Migration 459
Internal migration: moving sites between plans
Changing plan inside Interweb - from Hospedagem Pro to Plus, say - is far simpler than migrating from another provider....
Domains & DNS 452
How to transfer a domain to us
Bringing a domain you registered elsewhere over to us. The transfer keeps the time you already paid for - it is added to...
cPanel & WHM 449
How to remove this welcome page
The page you are looking at is a temporary welcome page (a file called default.php) that Interweb places in every new ho...
E-mail 448
The Professional E-mail plan
A Professional E-mail plan gives you mailboxes on your own domain - you@yourcompany.ao - without paying for website host...
Support & Account 442
About Interweb
Interweb is a web hosting, domain and professional e-mail provider serving businesses and developers in Angola since 202...
Comparisons and alternatives 442
Hosting providers in Angola: what to compare before deciding
By the Interweb editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 2...
cPanel & WHM 441
How to change your cPanel password
There are two ways to change your cPanel password, and the difference is simple: one needs the current one, the other do...
E-mail 440
Common Outlook errors: 0x800CCC0E, password prompts and more
Outlook reports errors with codes that mean nothing to anyone. The good news: nearly all of them come down to three thin...
Security 438
Why does my SSL certificate show fewer than 365 days?
If you're on the free SSL every account gets by default, this doesn't apply to you - skip to the note below. This is onl...
E-mail 424
How to write an e-mail that does not land in spam: behaviour, recipients and limits
An e-mail lands in spam for three kinds of reason: the domain is not authenticated, the message looks like spam, or the...
E-mail 418
How to set up your e-mail in Outlook 2016 and 2019
Outlook 2016 and 2019 share the same account wizard. It may configure itself automatically; if not, switch to manual set...
Choosing the Right Plan 415
Shared hosting vs VPS: which one does your project need?
The difference is not "better" and "worse": it is who administers the machine. On shared hosting, we do. On a VPS, you d...
Comparisons and alternatives 415
Hosting in Angola or abroad: what actually changes
There are foreign hosts cheaper than any local option, and there is no point hiding it. The question is whether the chea...
Choosing the Right Plan 415
Linux or Windows hosting: which does your site need?
It is one of the most common questions when buying hosting for the first time - and behind it is nearly always the same...
Domains & DNS 413
How to configure a domain DNS
Configuring DNS means telling the world where your domain should point. There are two levels, and it is worth separating...
VPS & Servers 405
First steps with your VPS
A VPS is a server of your own: you choose the operating system and you have full root access. That also means the respon...
Domains & DNS 405
WHOIS: what it shows about your domain and how to check it
WHOIS is the public record of who registered what. Whenever a domain is registered, the registrant, the dates and the na...
E-mail 404
How to set up your e-mail in the new Outlook for Windows
The new Outlook for Windows tries to configure itself automatically. If it can't, it falls back to the same manual setti...
WordPress & CMS 402
How to install WordPress in a few clicks
You don't have to download WordPress, create a database and upload files by hand. The installer in cPanel does all of it...
PHP & Development 402
How to change your PHP version
You can choose which PHP version your site runs on, from the older releases up to the most recent ones, and turn extensi...
VPS & Servers 401
Connecting to a Windows VPS with Remote Desktop
A Windows VPS is reached with Remote Desktop instead of SSH. The rest - how the server is delivered and what's your resp...
cPanel & WHM 400
Meu Interweb vs Plesk: how they differ and which panel we use
Plesk is a hosting panel, like cPanel. It does the same job - files, e-mail, databases - with a different interface. And...
Security 399
How to clean up a compromised site
Cleaning up is only half the job - if the door that let the infection in stays open, it comes back. Work through this in...
cPanel & WHM 397
How to recover your Plesk password
On Windows hosting plans the panel is Plesk, and the password reset happens on the panel's own login page. Before you st...
E-mail 393
How to set up your e-mail on iPhone or iPad
The Mail app on iPhone and iPad can hold your professional e-mail alongside any personal accounts, each syncing independ...
E-mail 386
How to set up your e-mail in Thunderbird
Thunderbird can detect this server's settings automatically - you only need to type your name, e-mail and password. Auto...
Billing & Payments 386
Renewing and changing your billing cycle, and saved payment methods
Paying monthly or yearly does not change the service - it changes how much you pay and how many times a year you have to...
Domains & DNS 384
How to change the DNS of a domain already in use
Changing the DNS of a domain that already works takes more care than setting up a new one. Here you are not starting fro...
E-mail 382
How to change an e-mail account password
Each mailbox password is independent of all the others. You change it from cPanel in under a minute - the slow part is w...
WordPress & CMS 381
Protecting the WordPress login: three steps in order of effect
WordPress’s login address is the same on every site in the world: /wp-admin and /wp-login.php. That means any automated...
E-mail 379
How to stop spam reaching your mailbox: what we filter and what you can do
There is no way to end spam, and anyone promising that is selling you a fiction. There is a way to cut it down a great d...
cPanel & WHM 379
How to change your Plesk password
The Plesk password is changed inside the panel itself, from your user profile. Before you start: this is your Plesk pass...
Domains & DNS 378
How to find the hosting DNS
Whenever you need to point a domain at your Interweb hosting, you will be asked for the nameservers - also called DNS se...
Support & Account 378
ERR_CONNECTION_CLOSED and ERR_SSL_VERSION_OR_CIPHER_MISMATCH: when the error is not the server’s
Neither of these is an HTTP code. They are messages from the browser itself, and that changes everything: a 500 was prod...
E-mail 377
Why your e-mail is not sending or receiving
Before anything else, one test tells you where the problem is: sign in to webmail and try sending from there. If webmail...
cPanel & WHM 375
First steps as a reseller (WHM)
A reseller plan gives you something a normal hosting account doesn't: WHM, where you create and manage cPanel accounts f...
Support & Account 367
How to contact Interweb
We are reachable through several channels. Picking the right one first time saves you waiting - a technical request sent...
E-mail 357
How to set up your e-mail in Outlook 2010 and 2013
Outlook 2010 and 2013 use an older wizard than 2016/2019, but the same server settings apply. Setting it up 1 Open Outlo...
