Account & Login articles

Account & Login 936 How to unblock your IP address Our servers run a firewall that automatically blocks IP addresses with too many failed access attempts. It is...
Account & Login 898 How to change your registration e-mail The e-mail on your account is how you receive invoices, tickets and login links. Keep it up to date - it is your...
Account & Login 1,792 How to change your My Interweb password Changing your My Interweb password takes less than a minute and interrupts none of your services. Before you start:...
Account & Login 976 How to manage sub-accounts If more than one person in your company needs access to My Interweb - finance, support, a developer - you don't have...
Account & Login 924 How to update your registration details Your account details - name, company, address and phone - are used on invoices and to identify you when you contact...
Account & Login 964 How to enable or disable two-factor authentication (2FA) Two-factor authentication (2FA) adds a second step to logging in to My Interweb: after your password, you also...
Account & Login 1,006 How to recover access to your account Can't log in to My Interweb? In most cases you can get back in yourself in a couple of minutes - no need to wait for...
Account & Login 1,023 How to recover your My Interweb password If you cannot get into My Interweb because you do not remember the password, the reset is immediate and you can do...
Account & Login 300 Account area, cPanel or webmail: which login do you need? You have three different places to sign in, each with its own password, and mixing them up is the commonest cause of...
Account & Login 298 Where to find your services, domains, invoices and tickets in your account Once you are signed in to My Interweb the home page shows a summary, but what you are after is nearly always in one...
Account & Login 275 I think someone got into my account: what to do in the first hour If you suspect someone got into your account, change the password of the account’s e-mail first, then the My...
Account & Login 327 Giving a developer access to your site without handing over your password You do not need to give the password of your account to whoever builds your site. There are smaller accesses that...
Account & Login 268 Which e-mail is which: account e-mail, domain contact e-mail, mailbox and support e-mail The short answer: you have, at least, four kinds of e-mail around you, and mixing them up is behind many notices...
Account & Login 293 Which password is which: client area, cPanel, e-mail, FTP, database and WordPress The short answer: a site with e-mail and a database has six or seven different passwords, and each one only works in...