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Changing plan inside Interweb - from Hospedagem Pro to Plus, say - is far simpler than migrating from another provider. In most cases nothing has to be moved: the site stays where it is and only the plan limits change.
The two kinds of change
| Situation | What happens | Downtime? |
| Changing plan Pro → Plus → Ultra |
Same cPanel account. Only the space and resource limits change | None |
| Changing service type Hosting → VPS, or another server |
A new account is created and the data must be copied | None, if done properly |
Changing plan
- Sign in at My Interweb
- Open Services → My Services and click the current plan
- Choose the upgrade/downgrade option in the side menu
- Select the new plan and confirm
An invoice is generated for the difference, prorated to the time left in the current cycle - you do not pay a full month again. As soon as payment is confirmed, the new limits take effect.
| Nothing is lost. Files, databases, e-mail accounts, SSL certificates and your cPanel settings stay exactly as they were. You do not need a backup or to reconfigure e-mail. |
If you are moving down a plan
Downgrading is possible, but needs one check: what you already have must fit in the smaller plan.
| • Check the disk space in use, under Disk Usage in cPanel |
| • Count how many domains, databases and e-mail accounts you have active |
| • If anything exceeds the new plan’s limits, delete what you no longer need before changing |
When it really is a server move
Going from shared hosting to a VPS, or moving to a different server, does involve copying everything to a new account. The same golden rule applies: set it up first, point the domain afterwards.
The step-by-step is in how to migrate a site without downtime - or ask our Migration Department, which handles internal moves too.
The available plans
| Range | Plans |
| Web Hosting | Pro · Plus · Ultra · Business Pro · Business Plus · Business Ultra |
| WordPress Hosting | WP Starter · WP Perfomance · WP Pro |
|
Not sure which plan suits you? Tell us what you need and we will advise. Open a support ticket |
In our plans
| Plan | Sites | Space |
| Pro | 1 | 10 GB SSD NVMe |
| Plus | 6 | 20 GB SSD NVMe |
| Ultra | Unlimited | 30 GB SSD NVMe |
| Business Pro | Unlimited | 50 GB SSD NVMe |
| Business Plus | Unlimited | 100 GB SSD NVMe |
| Business Ultra | Unlimited | 200 GB SSD NVMe |
Traffic, e-mail accounts, databases and FTP accounts are unlimited on all of them, so before moving down only two numbers decide: the space in use and the number of sites. To compare, open the Statistics side bar in cPanel, which lists disk space, inodes (files), databases and e-mail accounts in use.
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SEE ALSO How to generate zip and sql files to migrate a WordPress site How to change the DNS of a domain already in use |
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