
The short answer: many craft businesses start on Instagram and WhatsApp, and do not need a big shop on day one. A simple site with photographs, prices and a WhatsApp button already brings customers who do not know you from social media, and the entry plan is enough. When orders grow and you want to take payment on the site, you move to a shop.
What weighs, and what does not
| Part of the site | What to do |
| Photographs | The sale is made through the image. Good light, a plain background and all of them shrunk: Image optimisation. |
| Prices and timings | As text: the price, the size, how long it takes to make. If each piece is unique, say so. |
| Orders | By WhatsApp, with the piece’s name already written in the message: Putting WhatsApp on your site. You can add the WhatsApp Business catalogue: The WhatsApp Business catalogue. |
| Put on the site what social networks do not keep: the story, the prices, how to order and how to reach you. | |
| Payments | Agree how to pay with each customer. When you want payments on the site, it is already a shop: An online shop with local payment methods. |
How to choose, step by step
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| Give the true lead time. A handmade piece takes time, and a customer who knows how long is satisfied; one who does not know grows suspicious. |
| Keep the original photographs somewhere safe, besides your phone: see Making and keeping your own backup. |
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Want to put your craft business online? Tell us what you make and how people order from you today. Open a support ticket |
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