To look at an old copy without touching the live site, use JetBackup’s Download instead of Restore: the copy is prepared for you to download, you open it on your own computer, and only then do you decide what is worth putting back. Nothing live is replaced while you look.
When this makes sense
You know a page, an image or a piece of text existed a few weeks ago, but not the day it disappeared. Or you want to compare today’s site with the one before an update. Restoring “just to see” is the worst way to do it: a restore replaces, and whatever was written since is lost.
Step by step
| 1 |
Pick the day. In cPanel open JetBackup 5 (Files section) and look at the list of dates. Think about what you are after: the right copy is the last one in which the thing still existed, not the newest.
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| 2 |
Ask for Download, not Restore. Choose what you want to see (the files folder, one database) and use the download option. The copy is prepared and you are told when it is ready. See how to restore your data with JetBackup.
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| 3 |
If you are only after one file, you do not need to download everything: inside the copy you can browse the folders and download just that file.
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| 4 |
Open it on your computer. A compressed file opens like any other. A database comes as .sql, which is plain text: open it in a text editor and search for a sentence from the article or the name of the missing product. You do not need to import it just to look.
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| 5 |
If you want to see the site running as it was, build it on the side: a new subdomain, a new database with a different name, import the .sql there and point the configuration file at that database. It is the method in a test site before touching what is live.
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| You want to see… |
Do this |
| One file or one image |
Browse inside the copy and download just that file. |
| Whether a text or an order was in the database |
Download the database, open the .sql in a text editor and search. |
| The whole site, running, as it was |
New subdomain + new database with another name + import the .sql. |
| Just one mailbox |
See restoring a single e-mail account or folder. |
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Do not leave the copy open to the public. A copy carries configuration files with passwords. Never put it in public_html, and delete it from the subdomain and from any shared computer when you finish. If you built a test site, block it from search engines and connect it to its own new database, never the real site’s.
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Picked the wrong date? Downloading costs nothing and changes nothing. You can download two or three dates in a row and see in which one the thing still existed, before restoring anything at all. To rehearse a full restore, see testing a backup: a restore drill on a test subdomain.
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Not sure which date to choose, or the copy is not in the list? Tell us what you were looking for and when you last saw it.
Open a support ticket
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