Business hosting: who it is for, and when it pays off

Business plans are the tier above ordinary shared hosting. They are still shared hosting, with the same panel and the same way of working; what changes is the headroom. This article helps you work out whether you need that headroom yet, or whether you are about to solve the wrong problem.

Signs your current plan has run out

No single sign on its own means you must move. Two or three at once does.

1 The site slows down at busy hours. It flies at dawn and crawls mid afternoon. That is the classic shape of an account hitting its resource ceiling whenever people are actually using it.
2 The shop slows down exactly when it matters. During campaigns, in peak season, the day after a post does well. Cart and checkout are the heaviest pages a shop has, and they suffer first.
3 Email goes out late, or queues up. Every plan has a ceiling on messages per hour. Anyone sending invoices, order notifications or customer alerts hits it without noticing.
4 Traffic spikes knock the site over. A campaign, a news mention, registrations opening. The monthly total can be small while the peak is far too much.
5 You are running out of space. The panel warns the disk is full, the CMS stops saving, webmail stops accepting messages. Remember that files, databases and mailboxes all share the same disk.
6 You already have more sites than the plan allows, or you find yourself deleting one to make room for another.
Before you change plan, rule out the cheap cause. A slow site is very often a multi-megabyte image on the home page, a plugin calling an external service, or a heavy theme. Moving up a tier buys headroom, but it does not fix slow code: the same problem comes back, later and dearer. Open Resource Usage in cPanel and see what runs out first: memory, processes, or CPU.

What you gain by moving up

What you gain What it is actually for
More disk space Shops with a lot of photography, companies with a lot of mailboxes, databases that grow with history.
More messages per hour Invoices, order confirmations, automated alerts and newsletters that do not sit in a queue.
Sites and add-on domains without counting Agencies and companies with several brands, or campaign sites that come and go.
SSH access A command line for people working with repositories, scheduled jobs or developer tooling.
MySQL and PostgreSQL Applications that require PostgreSQL no longer force you onto a separate server.

The figure behind each of those columns, plan by plan, is on hosting plans and on pricing. Those pages are what counts, and they change over time.

When Business is not the answer

Situation What makes more sense
A brochure site, no shop, modest traffic Stay where you are. You would be paying for headroom you never touch.
The site is slow at any hour, even with no visitors The site is the problem, not the plan. Optimise images, review plugins and the theme.
You need to install your own software, or need root No shared plan gives root. Look at a VPS server or a cloud server.
You want to resell hosting to your own clients That is a different product: see reseller hosting.
Only WordPress is struggling See WordPress hosting, which is tuned for exactly that.
Moving up a tier does not mean rebuilding your site. Ask us before you decide: tell us what you are seeing and we will tell you whether the tier fixes it, or whether you are about to pay for the wrong cause. We would rather tell you that you do not need it.

Not sure whether it is time to move up? Tell us what is happening and we will look at the usage with you.

Talk to us

SEE ALSO

Business plans

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Pricing

VPS servers, for when shared is no longer enough

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