Knowledgebase

“What is my server’s IP?” is one of the questions we get most — usually because someone outside asked for it: a developer, a client’s IT department, or a service that needs to allow your hosting through.

Where to find it, in ten seconds

If you have a VPS or a dedicated server

There the address is yours alone, and it lives elsewhere: in Meu Interweb, open Services, click the server, and the Dedicated IP field shows it in the details. It also arrives in the service activation e-mail.

If you ordered additional addresses, the rest do not fit in that field — ask us for the list. And what changes between having an IP of your own and sharing one is in dedicated or shared IP: which one you need, and when.

Shared does not mean insecure

On a shared hosting plan the same IP serves several sites. That is normal and it is how most of the web works: the server tells sites apart by the name the browser asks for, not by the address.

If you genuinely need an address of your own — because an external system demands it, say — that exists, but it means a plan with a dedicated IP. Tell us what it is for and we will tell you whether it is worth it.

Careful: what the world sees may be different

If you put the domain behind Cloudflare, or any similar service, a lookup from outside returns that service’s IP and not the server’s. That is not a fault — it is precisely the point.

So when someone asks for “the server IP”, the right value is the one in cPanel, not the one a ping to the domain returns. To see what is published, use how to check a domain’s DNS.

What it is usually needed for